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Licensing Policy

Through purchase, you become a permanent licensed user of RadioSoft's ComStudy 2. Through lease, your license is limited by the lease period. RadioSoft monitors use of each license by a proprietary locking and serialization key process. Licensed users are entitled to any and all upgrades of ComStudy 2 software free of charge. Since computer hardware fails and becomes outmoded, we will work with each licensed user to keep RadioSoft ComStudy products in use through hardware changes. Each license allows 1 user a maximum of 2 keys for installation. Each licensed user may access ComStudy on a desktop at work and a laptop in the field. We offer a generous discount of 50% off the cost of any subsequent licenses purchased for additional users.

Delivery Policy

Ordering an item from RadioSoft? We can ship to virtually any address in the world.

Shipping

Shipping costs for orders from RadioSoft depend upon the methods and options you choose. We typically charge one regular per-shipment fee. We ship via FedEx and costs vary.

Federal Express Express 2 Day Shipping $35.00
Federal Express Standard Overnight Shipping $45.00
Federal Express Priority Overnight Shipping $60.00
Federal Express First Overnight Shipping $70.00
Federal Express International $80.00

Online Data Orders

Online data access will be delivered immediately upon confirmation and verification of credit card purchase. "Days Remaining" to download and access to online data will be immediately updated to reflect the purchased subscription period.

Privacy Policy

Your privacy is very important to us. We do not sell, rent nor disclose your personal information to third parties without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe and simple online experience. We only collect personal information about you that we consider necessary for achieving this purpose. In general, you can browse our web site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services or purchase software or data from us, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the applicable forms. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

Use of Your Information

We use your personal information to provide the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on our web site or collected via telephone, email or fax to: resolve disputes; troubleshoot problems; help promote safe online purchases; collect fees owed; inform you about online and offline offers, products, services, and updates; detect and protect you and us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy, and contact you to confirm it from time to time.

Disclosure of Your Information

As a matter of policy, we do not sell, rent or disclose any of your personal information to third parties for any purpose without your explicit consent, save where required by law.

Security

Your information is stored on RadioSoft's servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, "firewalls" and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

Return Policy

If for some reason during the first fifteen (15) days of ownership you find that our software is not performing as promised we will allow it to be returned for a full refund. Software kept beyond the fifteen (15) day period cannot be returned.

Sole Source Policy

Because of the uniqueness of our discount and software locking policies. RadioSoft is a Sole Source Provider. If you are a governmental agency and need a Sole Source letter, please contact us at 1-888-723-4695 or by e-mail sales(at)radiosoft.com